Purchase information


For information relating to orders placed with edelbioskincare.com (e.g., order processing, shipping and handling), please email customerservice@edelbioskincare.com.

When you place an order with edelbio, you will receive an order confirmation via email. If you have questions about your order please email orderstatus@edelbioskincare.com

Check your email. Email confirmations will be sent to you, keeping you up-to-date about the status of your order. Visit the Web site. Sign In to your Account and go to Order History. You may view information about your most recent orders as well as past orders. If you still have questions about your order, please contact us via email.


Should an item on your order be out of stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.